A doctor listens to a smiling patient's chest with a stethoscope during an in-clinic consultation
In-clinic consultation

Built for international clinics

The clinic that never misses a patient

Enquiries arrive around the clock, from all over the world. MedicsCRM answers every one — with your prices, your availability, and a handover to your team the moment they want it.

Fluent in every language your patients speak

The AI detects each patient's language and answers in it — from the first message to the last follow-up.

94%of enquiries answered
in under 60 seconds
WhatsApp AISmart SchedulingMultilingual24/7 RepliesPaymentsAnalytics
No credit card required GDPR compliant, EU data residency Live in days, not months

1

platform for the whole patient journey — first message to aftercare

InboxPipelineTripsTreatmentPaymentsAftercare

24/7

your receptionist sleeps — enquiries from six time zones don't

LON 02:14 · IST 05:14 · MOW 05:14 · RUH 05:14

<60s

from first WhatsApp message to a priced, personal answer

vs. 4h 12m average clinic reply time

Why clinics choose us

One patient journey, start to smile

Follow one international patient from her first WhatsApp message to the treatment chair — and see what MedicsCRM does at every step.

A patient smiling at her phone as she messages the clinic on WhatsApp from her sofa at home
Patient messaging01

Step 01Patient messaging

It starts with a message from the sofa

A patient in London messages your clinic at 11pm. MedicsCRM answers in her language before she puts the phone down — with your real prices, never an invention.

  • Instant replies in 6 languages, 24/7
  • Prices quoted from your procedure library
  • Your team takes over with one tap
A clinician wearing a headset takes notes during a video consultation with a patient on her laptop
Telehealth consultation02

Step 02Telehealth consultation

Chat becomes a video consultation

The AI proposes real slots from your doctors' calendars and books the video consult. Confirmations and reminders go out on their own — no-shows stop being a line item.

  • Real availability, proposed automatically
  • Confirmations & reminders in the patient's language
  • Notes land on the patient record
A newly arrived international patient checking her phone outside her hotel, bags in hand
Patient arrival03

Step 03Patient arrival

She lands with everything arranged

Flights, hotel, transfers and companions — tracked per trip and confirmed over WhatsApp before departure. Your patient steps off the plane already looked after.

  • Flights, hotels & transfers on one trip board
  • Pre-arrival WhatsApp updates, automatic
  • Documents & companions in one place
A modern, spotless treatment room with a blue examination chair and overhead light
Treatment day at the clinic04

Step 04Treatment day at the clinic

Treatment day, fully prepared

The deposit is paid, the plan is agreed, the chair is ready. Afterwards, aftercare check-ins and review requests go out at exactly the right moment.

  • Treatment plans with sessions & pricing
  • Stripe deposits collected up front
  • Aftercare & reviews, automated
A smiling doctor in a white coat holding a clipboard and a bottle of medication
Your care team

From the clinic floor

“Before MedicsCRM, enquiries from abroad sat unanswered overnight and half of them booked elsewhere. Now every message gets a priced answer in its own language before we even wake up.”

Dr. Elif Aydın

Medical Director — international dental & hair clinic, Istanbul

Explore MedicsCRM

Discover the product, page by page

Every unanswered message is a booking elsewhere

Stop losing patients to slow replies

See how MedicsCRM answers all of them — in their language, with your prices, around the clock.